Apply for free. Earn your place.

Make the promise that earns the listing.

• Respond to every lead you receive. I will make a good-faith effort to respond to every consumer inquiry I actually receive, including calls, messages and inquiries referred from Elite Pro. I will acknowledge each inquiry promptly and no later than the end of the next business day, and will let the consumer know if I cannot take the work.
• Do not price gouge customers. I will not price gouge or exploit a customer’s urgency, lack of experience or a covered loss to inflate a price. I will explain the proposed scope, price, material assumptions, exclusions and any diagnostic or trip fees before work begins. I will obtain the customer’s approval before charging for changed scope or additional work, except where emergency action is legally permitted and necessary to prevent immediate harm.
• Strive for five-star service. I will treat customers respectfully, communicate professionally, arrive when agreed or give notice, perform the agreed scope with care, and make a reasonable effort to resolve service concerns. I understand this is a service commitment, not a guarantee of a particular review or outcome.
• Keep required licenses current. I will maintain all state and local licenses, registrations or credentials required for the work I advertise or accept in each market, and will work only within its authorized scope. I will promptly tell Elite Pro if a required credential expires, is restricted, suspended or revoked, or if information I provided changes.
• Keep proper insurance in force. I will maintain the insurance required by law and appropriate to the services I offer, including workers’ compensation where required. I will provide current proof when requested and promptly notify Elite Pro of cancellation, lapse, nonrenewal or a material reduction in required coverage.
• Maintain at least a 4.5 Google rating. I will maintain a rating of at least 4.5 stars on my Google Business Profile while listed. I will promptly notify Elite Pro if the rating falls below 4.5, the profile is removed or suspended, or the rating cannot be verified. I understand ratings change and Elite Pro may recheck them.

Read the complete Contractor Promise and Listing Agreement.