Before you hire: Appliance Repair
Ask each provider to quote the same scope so you can compare the services, fees and exclusions.
- Provide the brand, model and approximate age of the appliance.
- Describe when the problem occurs and any displayed error codes.
- Confirm diagnostic, trip and parts charges before authorizing work.
- Ask how parts and labor are covered after the repair.
Questions worth asking
- Will you contact me before work exceeds the diagnostic amount?
- Are replacement parts original or compatible alternatives?
- Is the appliance worth repairing given its age and condition?
What belongs in the written scope?
Diagnostic fee, appliance and reported issue, parts, labor, haul-away if applicable, authorization threshold and warranty.
A local detail to check
For appliance repair in Franklin, share a photo of the model label and describe the symptoms. Ask whether the technician services your appliance brand and area.
Use the Tennessee license verification service and the state’s contractor consumer resources as starting points. Confirm project requirements with the appropriate local office.