Before you hire: Plumbing
Ask each provider to quote the same scope so you can compare the services, fees and exclusions.
- Describe the symptoms, timing and affected fixtures.
- Ask whether diagnosis is a separate charge.
- Confirm the exact equipment model and installation scope.
- Identify who handles permits, inspections and any finish repairs.
Questions worth asking
- Is the repair price fixed after diagnosis?
- Does the price include hauling away old equipment?
- What parts and labor warranty is included?
What belongs in the written scope?
Diagnosis, labor, parts or equipment, shutoff needs, disposal, permits where applicable and finish restoration.
A local detail to check
For a newer home, check existing builder and manufacturer warranties before authorizing repairs. For an addition or conversion, confirm which city or county office handles permits for the property.
Use the Tennessee license verification service and the state’s contractor consumer resources as starting points. Confirm project requirements with the appropriate local office.